Operations Engineer/ Technical support (RHEL)(1-3 year)

Glan Management Consultany, Noida

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Job Description:

Position: Operations Engineer/ Technical support (RHEL)
Location: Noida
Experience: 1-3 year
salary: Negotiable
Industry: Information Technology

Essential Duties and Responsibilities:

·         Ability to analyze, troubleshoots, and resolve customer issues.

·         Coordinates with various functions within the Product Engineering and Customer Engineering teams to ensure requests are handled/routed appropriately and in a timely manner, by owning issues until closure.

·         Serves as contact for technical and service-related problems

·         Team player that is ready to contribute or lead elements of troubleshooting and problem resolution

·         Ability to deal with stressful situations

·         Must have the ability to communicate effectively in the English language both verbal and written

·         Documenting troubleshooting and problem resolution steps, by determining the best course of action.

·         Ability to learn and adapt to new technologies based on organization needs

·         Ensure all tickets meet the targets for resolution, escalation, and documentation completion.


Knowledge Experience:

·         Bachelor

s Degree in computer or engineering related field (or related field experience).

·         Product support engineering experience preferred.

·         Support Application with Tech stack Nginx, Python, Mongo, Redis, Elasticsearch

·         RHEL operating system (certification preferred)

·         A good AWS, Networking, and Communication protocol knowledge

·         Bash/Python Scripting experience with a good knowledge of API and knows how the communication between client and web server takes place.

·         Above average knowledge in all phases of systems analysis and troubleshooting.

·         Should be a self - driven individual and be able to independently handle the assignments.

·         Willingness to work in 24/7 shifts.


Mail me updated resume with below detail
Current/ Last CTC-
Expected CTC-
Notice Period-

current Location:
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Submit detail: https://forms.gle/dgMHSRaSjVVYnENM7


Website: www.glansolutions.com

Key Skill:
Technical support, operation engineer, RHEL, troubleshoot, Support Application

Posted on: 18th Sep, 2020

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Phone: +91-8851018162, 8802749743

E-mail: satish@glansolutions.com