Position: Retail sales/ Sales Representative (Furniture/Home Decoration)
Location: Bihar (Purnia, Madhepura, Begusarai)
Experience: 2-10 year
Industry: Retail/Home decor
Sales Representative Job Responsibilities
Associate should be from Furniture & Home decoration background:
· Welcome customers to the store and answer their queries
· Ensure high levels of customer satisfaction through excellent sales service
· Actively seek out customers in store. “Go the extra mile” to drive sales
· Assess customer needs and provide assistance and information on product features
· Maintain in-stock and presentable condition assigned areas
· Build productive trust relationships with customers
· Remain knowledgeable on products offered and discuss available options
· Process POS (point of sale) purchases, Cross sell products
· Handle returns of merchandise
· Team up with co-workers to ensure proper customer service
· Comply with inventory control procedures
· Suggest ways to improve sales (e.g. planning marketing activities, changing the store design)
· Follow and achieve department sales goals on a monthly, quarterly and yearly basis
· Provides historical records by maintaining records on area and customer sales.
· Contributes to team effort by accomplishing related results as needed.
· Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
· Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
· Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
· Proven work experience as a Retail Sales Associate, Sales Representative or similar role
· Basic understanding of sales principles and customer service practices
· Proficiency in English
· Basic Math skills
· Working knowledge of customer and market dynamics and requirements
· Track record of over-achieving sales quota
· Hands-on experience with POS transactions
· Familiarity with inventory procedures
· Solid communication and interpersonal skills
· A friendly and energetic personality with customer service focus
· Ability to perform under pressure and address complaints in a timely manner
· Availability to work flexible shifts
Mail updated resume with current salary-
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Posted on: 30th Apr, 2021