Position: Retail sales Manager (Jewellery Showroom)- female
Location: Mehrauli, Delhi
Experience: 4+ year in jewellery retail sales

Qualification: Any

Industry: gems/Jewellery/ retail

 

Job Summary:

The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.

 

Key Responsibilities:

Customer Interaction & Sales:

·         Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.

·         Provide expert advice on product selection, materials, designs, and customization options.

·         Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.

·         Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.

 

Product Knowledge & Display:

·         Maintain up-to-date knowledge of the full range of jewellery products and services.

·         Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.

·         Manage stock levels and report any low inventory or stock discrepancies.

 

Customer Service & Relationship Building:

·         Provide personalized service, making recommendations based on individual customer preferences and requirements.

·         Handle customer inquiries, complaints, or returns in a professional and timely manner.

·         Build long-term relationships with clients by providing exceptional after-sales service and follow-up.

 

Sales Transactions & Documentation:

·         Process sales transactions accurately and efficiently, including cash, credit card, or finance options.

·         Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.

 

Store Maintenance & Operations:

·         Assist in the visual merchandising of the showroom to enhance the customer shopping experience.

·         Ensure the showroom is clean, organized, and welcoming at all times.

·         Participate in stock takes, inventory management, and quality checks for jewellery items.

 

Team Collaboration:

·         Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.

·         Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.

 

Qualifications & Skills:

Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.

 

Experience: Proven experience in retail sales, preferably in the jewellery industry.

 

Skills:

·         Strong sales abilities and target-driven attitude.

·         Excellent communication and interpersonal skills.

·         Ability to build rapport with customers and offer personalized advice.

·         High attention to detail, especially in handling valuable products.

·         Basic computer skills for handling sales systems, inventory, and reports.

·         Knowledge of jewellery, gemstones, and metals is preferred.

 

 

Mail updated resume with current salary-

Emil: jobs@glansolutions.com

satish: 88O2749743

 

Website: www.glansolutions.com

 

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