Position - Section Manager (Retail Store Operations)
Salary – 4-5 LPA
Experience – 4+  years
Location - Mumbai
Qualification –  Graduation

Industry - Retail- Apparel Store


Key Deliverables:  

·         Responsible for the day to day running of the BU, maintaining standards, ensuring legal compliance checks on pricing etc.  

·         Assist in cashier training and provide support to cashiers where required.

·         Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets.

·         Continually monitor the achievement of sales targets and take corrective measures where required.

·         Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance.  

·         Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock.

·         Role model the highest standards of customer service with the team.

·         Understand customer needs and build a rapport with customers.

·         Manage customer complaints and queries resolving them to the best of your ability.

·         Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser.  

·         Execute all operational procedures effectively.

·         Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc.

·         Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.

·         Ensure adequate learning and development of the team through on the job training, VM training, product training etc.  

·         Ensure clarity of roles by dividing responsibilities between team members.

·         Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.

·         Motivate teams to drive sales and adhere to processes.

Mail updated resume with salary details-

Email: jobs@glansolutions.com

Satish- 8802749743

Website: www.glansolutions.com

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