Customer care executive (e-commerce)

Job Description:

Position: Customer care executive (e-commerce)

Location: Ghitorni, Delhi

Experience: 1- 3 year

salary: 1.5 - 2.2 LPA

Industry: e-commerce portal offering stylish and affordable clothing for women

Qualification: Any

• Must be fluent in English,
• good communication and written skills, friendly, soft spoken.
• Must have E-commerce knowledge
• min 1 year experience in same role
• Call and email responding experience
• Call center experience preferred

Key Functions & Roles of the Candidate:-

• Tele calling
• Tele verification
• Customer feedback calls
• Email and social media queries response
• Customer care support
• Maintain record on excel
• Update status on WMS
  

satish agrawal: 8851018162

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Key Skill:
customer care executive, CCE, customer support, BPO, customer service, telecaler, Customer care support, e-commerce

Posted on: 21st Dec, 2017