Company: Glan Management Consultancy
Location: Gurgaon
Experience: 3-6 year
Salary: 0
Employment Type:
Job Description:
Position: Performance Marketing and CRM
(Fashion/Luxury/Lifestyle) - female
Experience: 3-5 year
Salary: 50-75k
Location: Sector-54, Gurgaon
Industry” Luxury/Fashion/ Apparel
Key Responsibilities:
1.
CRM & Customer Retention
·
Manage and segment customer data across Shopify, marketplaces (Amazon,
Myntra, Tata CLiQ Luxury), and CRM platforms.
·
Execute email and WhatsApp campaigns — automation, A/B testing,
personalization, and performance tracking.
·
Develop and manage loyalty, referral, and win-back programs to improve customer
lifetime value (LTV).
·
Integrate and optimize AI Chatbots for personalized engagement
and lead nurturing.
2.
Performance Marketing (Meta, Google, YouTube)
·
Plan, execute, and optimize campaigns across Meta
(Facebook/Instagram), Google Ads, and YouTube.
·
Collaborate with internal and external teams for audience
segmentation, creative testing, UTM setup, and reporting.
·
Monitor and analyze KPIs including ROAS, CTR, CAC, and conversion
rate, making data-backed optimization recommendations.
·
Test audience clusters for premium segmentation.
·
Align ad campaigns with CRM strategies to ensure consistent
communication across channels.
3.
Analytics & Reporting
·
Create integrated dashboards covering CRM and paid media performance.
·
Track key engagement metrics such as open rate, CTR, repeat purchase
rate, and campaign ROI.
·
Provide insights to enhance customer journey mapping, funnel efficiency,
and conversion pathways.
·
Present monthly performance summaries and improvement recommendations.
4.
Cross-Functional Collaboration
·
Work with marketing, operations, and tech teams to synchronize CRM,
automation, and digital marketing efforts.
·
Coordinate with agencies or vendors for campaign execution, data sync,
and CRM tool integration.
·
Ensure brand consistency and premium positioning across all digital
touchpoints.
Qualifications
·
Bachelor degree in Marketing, Business, or related field.
·
3–5 years of experience in CRM and/or Performance Marketing for
premium or lifestyle brands.
·
Proficiency in CRM and automation tools (e.g., HubSpot, Brevo, Mailchimp,
Zoho, Klaviyo).
·
Working knowledge of Meta Ads Manager, Google Ads, and YouTube
Campaign Manager.
·
Strong analytical mindset; ability to interpret campaign data and make
optimization decisions.
·
Experience with Shopify, marketplaces (Amazon, Myntra, Tata CLiQ
Luxury), and email workflows and automations.
·
Excellent communication and coordination skills, with a premium brand
sensibility.
Mail
updated resume with salary details-
Email:
etalenthire@gmail.com
Satish:
88O2749743
Website:
www.glansolutions.com
Google
search: Glan Management Consultancy
Key Skill:
Performance Marketing, Digital Marketing, Paid Advertising, Google Ads, Meta Ads, Campaign Optimization, Marketing Analytics, Retention Marketing, CRM Tools, CRM marketing, CRM, Luxury Brand
Posted on: 20th Jan, 2026
Phone: +91-8851018162, 8802749743